Your vacation home, run by people who live down the road.
Full-service short-term rental management in the Comox Valley and across Vancouver Island. Licensed by Consumer Protection BC. Small on purpose, so every home gets the attention it needs.
Your rental income and guest payments are held to provincial standards- Airbnb SuperhostHeld continuously across the portfolio
- Vrbo Premier HostTop tier on the second-largest booking platform
- Certified short-term rental safety inspectorBreezeway certification; every home is inspected against the standard
- 340+ guest reviewsReal stays, real feedback, publicly visible
Most owners come to us for one of two reasons. They are tired of doing it themselves, or they are tired of a manager who does the minimum.
We are based in the Comox Valley and we manage a small number of whole homes from Kye Bay to Mt. Washington. We handle everything from listing and pricing to cleaning, guest messages and the 2 a.m. lockout call, and we send you a plain-language statement every month that tells you what actually happened.
Our commission is tied to your bookings. A quiet month costs us too, which is the way it should be.
What we do
Everything a well-run rental needs, handled by one team. You stay as involved as you want to be.
Listing and marketing
Professional photography, a listing written to convert, and placement on Airbnb, Vrbo and our own direct booking site so you are never dependent on a single platform.
Pricing and revenue
Dynamic nightly pricing that adjusts to season, events and demand, with minimum-stay rules tuned to your property. We watch it weekly, not once a year.
Guests
Every message, every check-in, every problem, answered by a real person on the island. Every guest signs a rental agreement and places a security hold before they get a door code. We push guests to flag issues during the stay so they get fixed in the moment rather than showing up in a review.
Cleaning and maintenance
A trusted cleaning team, inspections between stays, and consumables restocked so you never get a call about toilet paper. A bench of local trades we pay promptly so they show up when we call. Repairs are coordinated and billed at cost.
Money and compliance
Guest payments, security holds, PST and MRDT collected and remitted, and a monthly statement with your payout at the top and every expense itemised below it.
Safety and access
Smart locks with a unique code for every stay and a full access log. Safety inspections done in-house by a certified short-term rental safety inspector, not outsourced. A digital guidebook so guests have what they need before they ask.
What it costs
No marketing fees and no markups on cleaning, supplies or repairs. Expenses pass through at what they actually cost, and you see each one on your statement.
- Cleaning is built into what the guest pays, as a fee or inside the nightly rate, whichever earns more for your home.
- Supplies, repairs and trades are billed at cost.
- Photography is arranged by us and billed to you at the photographer's rate.
- Use your home whenever you like. We do not cap owner stays; plenty of managers do.
- No long lock-in. We earn the relationship every month.
How it works
From first conversation to first booking, usually inside a month.
We talk
A call or a coffee. We ask about the home, your goals, and how hands-on you want to be.
We walk the property
We look at it the way a guest will, and tell you what it needs before it goes live. Sometimes that is nothing.
We check the rules
Zoning, bylaws and the provincial STR rules vary street by street in the Comox Valley. We confirm your home can operate before you sign anything.
We go live
Photos, listings, pricing, guidebook, lock, cleaning team. You get a login to see bookings and statements any time.
Homes we manage
A small portfolio of whole homes, from the beach to the mountain. Guests can book any of them directly on our booking site.
Who we work with
Off the mountain, whole homes only: houses, cottages and cabins that guests book for a week at the beach. We do not manage condos or one-bedroom units in town. On Mt. Washington we are open to larger units and chalets, since that is how the mountain is built. Either way, we do not take on more homes than we can run well.
We also care who we work with. The best results come from owners who want their home looked after properly and are happy to let us do the looking after.
If your property cannot legally operate as a short-term rental where it sits, we will tell you that before you sign. We would rather lose the listing than put your home at risk.
Talk to us about your property
Tell us a bit about the home and we will get back to you within a business day. No pitch, just an honest read on whether it is a fit.
Or skip the form: contact@thesekeys.com or 604-349-8133.